Privacy Policy

How we handle your personal information with transparency and respect

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Who We Are

Intelixbrainy is a professional SEO and marketplace optimization service provider based in Taiwan. We help businesses improve their online visibility through strategic search engine optimization and marketplace positioning strategies.

Our office is located at No. 15號, Gongyuan Rd, West Central District, Tainan City, Taiwan 700. You can reach us at +886224260679 or [email protected] for any privacy-related questions.

Information We Collect

We collect information to provide better SEO and marketplace optimization services. Here's what we gather and why:

Contact Information: Your name, email address, phone number, and business details when you reach out to us or sign up for our services.

Website Analytics Data: We analyze your website's performance, traffic patterns, and search rankings to provide optimization recommendations.

Business Information: Details about your industry, target market, products or services, and current marketing strategies.

Technical Data: Information about your website's structure, loading speeds, and technical SEO elements.

How We Use Your Information

Your information helps us deliver personalized SEO strategies and marketplace optimization solutions. We use it to:

Conduct thorough SEO audits and competitor analysis for your business

Create customized optimization strategies based on your industry and goals

Monitor your search rankings and marketplace performance over time

Communicate about project progress, results, and new opportunities

Provide technical support and answer questions about your campaigns

Data Protection and Security

We take protecting your business information seriously. Our security measures include:

All client data is stored on secure servers with encryption both in transit and at rest. We use industry-standard SSL certificates and regularly update our security protocols. Access to your information is limited to team members who need it to work on your account.

We conduct regular security audits and maintain backups of all client data. Our team members sign confidentiality agreements and receive training on data protection best practices.

Your Rights Regarding Personal Data

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information:

Access Your Data

Request a copy of all personal information we hold about you and your business. We'll provide this within 30 days.

Correct Information

Ask us to update or correct any inaccurate information in your account or business profile.

Delete Your Data

Request deletion of your personal information, subject to our legal obligations and legitimate business interests.

Limit Processing

Ask us to restrict how we use your information while we address any concerns you might have.

Information Sharing

We don't sell your personal information to anyone. However, we may share certain data in these specific situations:

SEO Tools and Platforms: We use professional SEO tools like SEMrush, Ahrefs, or Google Analytics to analyze your website performance. These platforms may process your website data.

Legal Requirements: If required by Taiwan law enforcement or legal proceedings, we may need to disclose certain information.

Business Transfers: In the unlikely event of a business sale or merger, your information would transfer to the new owners with the same privacy protections.

Data Retention

We keep your information for as long as you're our client, plus additional time periods based on the type of data:

Contact information and communication records are retained for three years after our business relationship ends. Website analytics and performance data may be kept for up to five years to track long-term SEO trends and measure campaign effectiveness.

Financial records and contracts are kept for seven years as required by Taiwan business regulations. You can request earlier deletion of most data types by contacting us directly.

Cookies and Website Tracking

Our website uses cookies to improve your experience and understand how visitors interact with our content. We use:

Essential Cookies: Required for basic website functionality and security features

Analytics Cookies: Help us understand which content is most useful to visitors

Performance Cookies: Monitor website loading speeds and technical performance

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect website functionality.

International Data Transfers

Some of the SEO tools and services we use are based outside Taiwan. When we transfer data internationally, we ensure adequate protection through:

We only work with vendors who provide strong data protection guarantees and comply with international privacy standards. All data transfers are encrypted and we regularly review our third-party providers' security practices.

Changes to This Policy

We update this privacy policy when our practices change or when required by law. We'll notify you of significant changes by email and post the updated version on our website with a new effective date.

Minor clarifications or additions that don't change how we handle your information may be made without individual notification.

Privacy Questions?

We're here to help if you have questions about your privacy or want to exercise your data rights.

Phone

+886224260679

Office Address

No. 15號, Gongyuan Rd, West Central District, Tainan City, Taiwan 700